London Cotton

FAQ

How can I place an order? 

To place an order, simply browse our website and select the desired products. Add them to your shopping cart and proceed to checkout. Provide the necessary information, including shipping address and payment details, to complete your purchase.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards and online payment platforms. At checkout, you will be presented with the available payment options.

How long does it take to receive my order?

Shipping times may vary depending on your location and the selected shipping method. Once your order has been processed and shipped, you will receive a confirmation email with tracking details. You can track the progress of your shipment using the provided information.

Do you offer international shipping?

Yes, we offer international shipping to many countries. During the checkout process, you can select your country for shipping options and associated costs.

What is your return policy?

We have a hassle-free return policy. If you are not satisfied with your purchase, you can initiate a return within a specified period, usually within 30 days of receipt. Please refer to our Return and Exchange Policy for detailed instructions on how to proceed with returns.

How can I contact customer support?

You can reach our customer support team by emailing us at london.cotton@hotmail.com or by calling our dedicated support line at +1 201-238-7799. Our team is available to assist you with any questions, concerns, or inquiries you may have.

Do you offer size guides for your clothing items?

Yes, we provide size guides for our clothing items to help you choose the correct size. You can find these guides on the respective product pages. We recommend referring to the measurements and guidelines provided to ensure the best fit.

Can I track my order?

Yes, once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.

Are my personal details secure?

We take the privacy and security of your personal information seriously. We implement industry-standard security measures to protect your data and use it only for order processing and communication purposes. For more information, please refer to our Privacy Policy.

How can I stay updated on new products and promotions?

You can stay informed about our latest products, promotions, and updates by subscribing to our newsletter. You can find the newsletter subscription option on our website. Additionally, you can follow us on social media platforms like Facebook, Instagram, and Twitter for regular updates.

If you have any other questions or concerns, please don’t hesitate to reach out to our customer support team. We are here to assist you!

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